## 1. What the partner console is The **partner console** is a third application, separate from client agencies' Platform and from staff's internal panel: it lives at `/partner/*` inside the same Admin app (locally, `localhost:3001/partner/login`) but with its own login and its own visual identity. It's the panel for a **white-label partner**: a company that resells the Platform to its own customers under its own brand, manages its portfolio of tenants, charges its customers (or pays a seat fee to the Platform), and customizes the look those customers see. The console's sidebar gathers its sections in this order: **Overview** (this manual), **Customers** (Manual 38), **Wallet** and **Billing** (Manual 39), **Brand**, **Referrals**, **Team** and **Activity** (Manual 41), **Plans** — your own catalog of plans, including custom ones (Manual 40, section 1, and Manual 38, section 5) — and **AI** (Manual 40), **Announcements** (Manual 41) and **Support** (Manual 42). "My account", with two-factor verification, opens from your profile menu at the top right (Manual 42). > **Note — "Referrals" may not show up in your menu** > > If your account is in **White label** mode and has never had any referral yet (not a single commission, > not even from one who has already unsubscribed), the menu doesn't show "Referrals" — it doesn't apply to > how you work, so it doesn't take up space. As soon as you have your first active referral, it shows up > again on its own. If your account is in **Referral** mode, "Referrals" always shows, whatever your > activity — it's the center of your console (Manual 54 "Referrals: how the money works"). ## Roles within the console: Owner and Member Every partner console account has one of these two roles: | Role | Scope | | --- | --- | | Owner | Full access to the console: everything a Member has, plus financial or organization-wide actions — topping up the Wallet, your seat quota and manual charging (Manual 39), creating/versioning your own plans and managing BYOK credentials/activating models in AI (Manual 40), Brand and your own Domain, Announcements to all your tenants, and Team (inviting and deactivating users, Manual 41). | | Member | An account invited by an Owner, with access to the same console but **read-only** on the actions above. They CAN carry out, on equal footing with the Owner, the day-to-day operational actions: signing up a new tenant, entering a customer's panel (impersonation), connecting their WhatsApp, and managing support tickets — none of these is exclusive to the Owner. | > **Note — Wallet, Billing, Plans, AI, Brand, Domain, Announcements and Team belong to the Owner** > > These are the financial actions or the ones that affect your whole partner account at once — the real > permission (`partner:wallet.manage`, `partner:billing.manage`, `partner:plans.manage`, > `partner:credentials.manage`, `partner:branding.manage`, `partner:domain.manage`, > `partner:announcements.manage`, `partner:users.manage`) is only held by the Owner role; a Member sees > those screens, but their write buttons are hidden or the action is rejected if forced. As with the rest > of the platform, the backend is the source of truth for permissions. ## 2. Procedure: logging in **Requirements:** an active partner account (Owner or Member). 1. Open `/partner/login`. The screen is split in two: on the left, a dark panel with the message "Your partner console manages your customers" and three bullet points ("Sign up tenants in minutes", "Commission and balance tracking", "Exclusive access for partners"); on the right, the "Log in (Partners)" form. 2. Type your **Email** and **Password**. 3. (Optional) Check **"Keep me signed in"**. 4. Tap **Log in**. **Result:** you land on your console's **Overview**. If your account has two-factor verification on (Manual 42), you're first asked for a 6-digit code from your authenticator app before login completes. ## 3. The Overview, at a glance It's the home screen after login. It shows three cards: - **Tenants**: the number of customers in your portfolio. - **Mode**: your partner mode (for example, "White label"). - **Wallet balance**: your credit wallet's current balance (Manual 39). Below the cards, two status chips: your partner account's **Status** ("Active"…) and **Stripe Connect** — your connection status with Stripe to charge your customers directly (Manual 39, "Charging customers"): **"In progress"** while you haven't completed the Stripe wizard, and another value once it's done. > **Warning — Where to go next** > > To sign up your first customer and understand seats, go to Manual 38 · Customers. To choose your seat > plan and turn on charging your customers, Manual 39 · Wallet and Billing. ## 4. Your contract currency: euros or dollars, fixed at sign-up Your partner account has a contract with the Platform denominated in **a single currency** — euros (€) or US dollars (US$) — decided by the Platform's team when you were signed up as a partner. It isn't a setting you can change yourself: today there's no "change currency" screen or selector in your console. If you ever need to change it, it's a contract decision — discuss it with your account manager. That's the currency you'll see in **every amount that's yours**: the Wallet balance on this Overview, your seat quota and your top-ups (Manual 39), and your AI resale prices and margin (Manual 40) always use the same one — you'll never see a mix of € and US$ within those screens. There's no card that literally says "Currency: EUR" or "Currency: USD": you recognize it by the symbol next to each amount. > **Warning — Your Referral commissions are the one exception** > > Unlike everything above, a **Referral** amount (Manual 41, section 4) isn't guaranteed to use your own > contract currency: each commission is denominated in the **referred customer's** actual contract > currency, not yours. In practice it almost always matches (a referral's self-service sign-up always > starts in euros), but if you ever see a commission in a different currency than your wallet's, it isn't a > bug — the reason is explained in Manual 54 "Referrals: how the money works", section 5. > **Note** > > Most partners work in euros; some international partners operate in dollars. It's the same console with > the same behavior in both cases — only the amounts' symbol changes.