The **Wallet** is your **wholesale balance** with the Platform: in white-label mode, it's the credit that covers the real AI usage (tokens) your customers generate when you don't use your own provider key (BYOK, Manual 40). It's a balance separate from your seat quota (section 2): the seat quota is how much you pay to be able to have customers signed up; the wallet is what covers their AI usage. The balance, top-up amounts and transactions are always shown in your **contract currency** (Manual 37, section 4) — euros or dollars, the same throughout your console, never mixed. ## Procedure: topping up your balance **Requirements:** Owner role — it's a financial account action, the rest of your team sees the Wallet read-only. 1. Go into **Wallet**. 2. Under **Top up balance**, choose one of the preset amounts, in your contract currency — in this example, **€100**, **€500** (5% discount), **€1,000** (10% discount) or **€5,000** (15% discount) — and tap **Buy**. **Result:** **Stripe Checkout** opens (outside the console) with the chosen amount; your balance updates as soon as Stripe confirms the payment through its own webhook — not the instant you return from checkout, same as with a tenant's subscription (Manual 34, section 9). Below, **Transactions** lists your top-up and usage history (next section). ## Automatic top-up To avoid running out of balance mid-month, you can configure a **Threshold** and a **Top-up amount** (both in your contract currency): when the balance falls below the threshold, the stated amount is topped up automatically. Tap **Save** to turn it on, or **Turn off automatic top-up** to disable it. ## Transactions: your wallet's history, with "Load more" Every row in **Transactions** shows the **Date**, the **Type** of transaction, the **Amount** (signed: positive if it adds balance, negative if it subtracts it) and the **Balance after the transaction**. If you have more transactions than fit on the first screen, a **"Load more"** button shows up below the table: each tap brings the next block without losing what was already loaded, and the button disappears once there are no more — it's real pagination, not a truncated list. The **Type** column shows each transaction's type in your language: | Type | Meaning | | --- | --- | | Top-up | A manual top-up you bought with "Buy". | | Automatic top-up | A top-up triggered by crossing your threshold. | | AI usage | Your customers' usage, deducted from your balance. | | Adjustment | A manual adjustment made by the Platform's team (always with a logged reason). |