In Plans you manage the catalog of plans YOU offer your customers — separate from your own seat plan with the Platform (Manual 39). While you haven’t created any, you’ll see “No plans yet”.
Plans: your own catalogIn Plans you manage the catalog of plans YOU offer your customers — separate from your own seat plan with the Platform (Manual 39).
Procedure: creating a new version of a planA plan isn't edited "in place" once created: to change its price, features, limits or allowances, you create a new version.
Procedure: archiving a plan versionRequirements: Owner role — same permission as creating a plan (section 1).
AI: managed by the Platform or your own key (BYOK)In AI you decide, provider by provider (OpenAI, Claude (Anthropic), Gemini (Google) and DeepSeek), whether your customers use AI managed by the Platform (usage is deducted from you
MCP catalog for your customersYour customers can connect the Platform's catalog of preconfigured MCP servers by level (key or OAuth) from their own Settings → MCP servers screen.
Your capabilities poolYour provider assigns you a pool for each capability — how many agents, flows, channels by type, API keys, etc.
Procedure: requesting a pool increaseIf you need more pool than you have to serve your customers, ask for it directly from the same screen — without writing a separate email.