Referrals summarizes your commissions as a partner: at the top, a block of three cards — Accrued, Settled and Pending — for every currency you have real commissions in (usually just one; if you ever have more than one, you’ll see a block of cards for each, never added together — the reason why is in Manual 54, section 5). Below, the list of customers you’ve referred (empty until you have any), with these columns per row:
- Customer — the referred tenant’s real name.
- Status — a badge: Active (still generating commission), Window ended (the agreed months ran out, even though the customer is still active), or Customer unsubscribed (they cancelled their subscription). What each one means for your commission is explained in detail in Manual 54 “Referrals: how the money works”, section 4.
- Date — when that referral was signed up.
- Commission — the % frozen for that specific referral (Manual 54, section 3).
- Window until — the date its window runs out, a dash if it’s indefinite, or “Starts with their first payment” if that customer hasn’t paid any invoice yet (the window counts from their first payment, not from sign-up — Manual 54, section 3).
- Accrued and Settled — that row’s amounts, in THAT customer’s real contract currency (which may not match your own — Manual 54, section 5).
The full circuit — exactly when a commission is generated (including the case of a customer paying outside Stripe), what each status means, and how you get paid — is in Manual 54; only this screen is documented here.
Note — You get notified when a referral unsubscribes or their window runs out
There’s no need to come into this screen to find out: as soon as a referral moves to Customer unsubscribed or Window ended, your console notifies you via bell and by email — to every active user on your console, not only the owner — with a direct link to this screen. The detail of how often each notice repeats is in Manual 54, section 10.