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Assistant

Frequently asked questions

Can I ask the assistant to top up my wallet or change my seat plan? No — money is always guidance-only (section 3). It takes you to Wallet or Billing and explains what to look at, but you make the payment yourself.

Can the assistant edit the data of a customer that’s already signed up? There’s no edit form for that in the console today — the real way to touch a customer’s data is to enter its panel (manual 38, “Entering a customer’s panel”), and from there the Platform’s assistant follows manual 58’s rules, not this manual’s.

Why do I have to approve the manifest if your provider prepared it? For the same reason as on your customers’ Platform (manual 58, section 2.1): no version activates on its own, someone with permission always reviews it before the assistant can use it.

Does the assistant see other partners’ data? No — every plan and its result are tied to your own session and your own channel; a cross attempt with another partner’s data is always rejected.

Is this the same as the “Copilot Assistant” channel your customers activate for THEIR OWN visitors? No, they’re two different things with similar names: the assistant in this manual lives inside your own console, helps you use it, and never counts against any plan limit. The “Copilot Assistant” channel (Manual 24, section 12) is a channel type one of your customers creates for THEIR OWN tool, and it IS subject to that customer’s plan (Manual 62) — if you need to help a customer with THAT channel, enter their panel (the “For your team” section above, and Manual 38, “Entering a customer’s panel”).